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Priority Order
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Problem
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Solution
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Solutions Hyperlink
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1. You
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Owners are not clear on personal direction
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Strategic
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More about You Read on...
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Each owner should be clear on what they want and how their work will meet this purpose.
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Lack of clarity is the number one reason why practices are inefficient.
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Think about what you want to achieve and your financial security first. Then relate this to your work/practice
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More about You Read on... Strategic vision for the future – A vision built to last!
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You are wasting your time and money and everybody else’s, if you don’t know where you are going
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2. You
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No time or too busy
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Operational
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Read on... Effective Time Management
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Owners/ managers should use an electronic diary system that integrates with key personnel
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If you have difficulty managing priorities if you can’t see the big picture and set a priority. It is not a priority if it is not important to you.
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Effective time management practices are critical. They are easy to implement. Work on the things nobody else can work on. Start by having an end point in mind.
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More about You Read on...
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If you are not organised and operate a structured diary so you can work in and on your practice/business you will find you will be spinning wheels. This will also make delegation difficult if there is no system in place to deal with your work loads.
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As an owner your objective should be to fire yourself in three years. Working should be a choice and not a responsibility. Do this by working on the business and not in it.
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Focus on planning, systems, training and delegation.
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3. Have a Road Map
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Practice/Business owners and staff pulling in different directions
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Employ a practice manager or personal assistant to handle the detail.
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Read on... High Performance Management Planning
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Build a Vision Built to Last.
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Practice/Business Owners have no shared vision and plan
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High Performance Management Planning
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Read on... Daily Individual Morale & Productivity Survey
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Specifically and boldly list projected revenue, system and staffing changes and when - 12mths, 3 years and 5 years.
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The number one reason why practices are inefficient.
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You would not get into a taxi without knowing where you were going. So why take yourself and everybody else for the same ride?
Get rid of the handbrake of doubt make; create realistic short term goals before you start driving change.
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4. Inspire and Empower Staff
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Share big ideas and sell a Vision Built to Last. Bigger the easier because it is more exciting and compelling. Everyone will want to get up in the morning.
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Be enthusiastic and lead by example.
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Show leadership at meetings - motivating staff is critical. Involve your owner-directors and potential owner–directors, e.g. medical staff, and set up and delegate key strategies to small task forces within the practice.
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Individual Morale & Productivity Survey
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Read on... High Performance Strategies -Empowering Your People
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Provide appropriately skilled and experienced internal and external mentors. Empower staff by showing them they are being heard.
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High Performance Strategies -Empowering Your People
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5. Use Great Systems Thinking
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Have a plan and make people accountable.
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Processes and Systems - working smarter not harder
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Read on... Processes and Systems - working smarter not harder
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The Buck Stops Here
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Test your systems regularly – use a daily error reporting system see staff daily productivity survey.
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Ideas to improve the returns and managing your practice
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Read on... Ideas to improve the returns and managing your practice
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Keep focussed on strategy and measure outcomes regularly.
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High Performance Strategies Empowering Your People
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Read on... High Performance Strategies Empowering Your People
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6. Use Great Systems Thinking
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4% of all organisations in the world focus on systems. This makes them great and not just good businesses.
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Practice Surveys
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Read on... Practice Surveys
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Do more with less by focussing on the right structures, systems and processes.
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Blame the process and not the person first. Then train before you blame
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Read on... Ideas to improve the returns and managing your practice
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We use Mind Mapper to design and improve systems fast http://www.mindmapper.com
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We use Camtasia http://www.techsmith.com/camtasia/ to record procedures, and record all presentations to avoid sessions being repeated, including to part time staff who miss meetings.
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