High Performance Pathway – Management Cycle

High Performance Pathway – Management Cycle

Traffic Light Reporting systems for your practice.

Tick Item No. When What Frequency Who* Solutions Hyperlink
1. Daily Individual Productivity Survey Daily measure of staff morale and efficiency Your Practice Read on… Practice Surveys
2. Weekly Operational Managing Principal & Practice Manager Meetings Weekly  min 1 hour Your Practice Read on… High Performance Management Planning
3. Monthly Monthly Dashboard Report Monthly Your Practice Read on… High Performance Management Planning
4. Monthly Strategic Board Meetings Monthly max 2 hours Your Practice Read on… High Performance Management Planning
5. Bi Monthly Operational Staff Meetings Bi Monthly max 1 hour Your Practice Read on… High Performance Management Planning
6. Bi Monthly Internal and External Staff Training Bi Monthlymax 1 hour Your Practice, Health and Life and Others Read on… Seminars and TrainingRead on…New and Archives
7. Quarterly Patient Satisfaction Survey and/or Inter Referral Surveys Quarterly Your Practice Read on… Practice Surveys
Excellent medico-legal risk management tool with new providers and assists in pricing services
8. Semi-Annually Staff Performance Survey Semi-Annually Your Practice Read on… Practice Surveys
9. Annually Board Clinical and Commercial Governance Training Annually Health and Life Read on… Seminars and Training
10. Annually Director Pathway Program – Succession Planning Annually Health and Life Read on… Directors Pathway Program
& A Practical Time Management System Encourages succession planning with like-minded future practice owners working at the practice
11. As needed Strategic Task Force for business development As needed based on agreed strategic objectives. Key staff e.g. potential owners are delegated responsibility for short term or finite projects Your Practice Read on… High Performance Management Planning

*Health & Life can assist in the initial set up
** Board means a meeting of practice owners. No Board exists for a single owner operator,
if this is the case this activity does not apply.

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David DahmHigh Performance Pathway – Management Cycle