Privacy Policy

    1.0 Introduction

    This document summarises the full Health and Life Privacy Policy which covers the Health and Life group of companies. The Health and Life group of companies includes all companies trading under the names ‘Health and Life’ and any related companies (referred to within this document collectively as ‘Health and Life’, ‘we’, ‘us’ or ‘our’).

    This document only provides an overview of how Health and Life manages personal information. More detailed information about how we manage personal information is provided in our full privacy policy.

    2.0 What is Personal Information

    Personal information for the purposes of the Privacy Policy is determined as:

    information (including an opinion) that relates to an identifiable person or that can be used to identify the person to whom it relates.

    3.0 Australian Privacy Principles (APPs)

    Health and Life is required to comply with the Australian Privacy Principles (‘APPs’) that are applicable to organisations. The APPs regulate how Health and Life deals with personal information.

    4.0 Collection, use and disclosure of personal information

    Health and Life collects, uses and discloses personal information where it is reasonably necessary for business functions or activities. These functions and activities relate to:

    • Providing services to customers.

    • Promoting and growing the Health and Life business(s).

    • Undertaking research and development and improving our services.

    • Obtaining services from other businesses.

    • Employing staff.

    • Participating in industry processes.

    • Managing our corporate affairs, including our obligations to our shareholders.

    • Complying with legal and regulatory obligations.

    • Protecting our rights and entitlements.

    Health and Life keeps different types of records that include personal information. These include records stored electronically on data bases and also hard copy files. We take reasonable steps to ensure that the personal information we keep is protected from misuse, loss or any unauthorised access, modification or disclosure.

    Health and Life will take such steps as are reasonable in the circumstances to destroy or de-identify personal information that we no longer need.

    For more information see our Data Use Privacy Policy.

    5.0 Opting out from direct marketing

    If you do not wish your personal information to be used or disclosed by us for the purposes of direct marketing please contact us at pa@healthandlife.com.au. It may take up to 28 days for your request to be processed.

    6.0 Disclosure of personal information to overseas recipients

    Health and Life may disclose personal information overseas including to the following countries: 

    United States of America, New Zealand and the Philippines 

    We use the following software programs, click here.

    7.0 Acting anonymously or under a pseudonym

    When you interact with Health and Life you may choose to act anonymously or provide a pseudonym where it is practical to do so. However, we may refuse to deal with you if:

    • we are required or authorised by law to deal with individuals who have identified themselves or

    • it is impractical for us to do so without you providing personal information to us.

    8.0 Accessing your personal information held by us

    You may request access to your personal information held by Health and Life by contacting pa@healthand life.com.au. Generally we will be required to provide access but there are circumstances where we are permitted to refuse access and we reserve our right to do so. We also reserve the right to recover our reasonable costs of providing you with access to your personal information held by us. If we decide to charge you for accessing your personal information, we will notify you of this beforehand.

    9.0 Correcting your personal information

    If you believe that we hold personal information about you that is wrong (which includes inaccurate, out of date, incomplete, irrelevant or misleading), you may request that we correct the personal information. If you wish to make such a request, you should contact Health and Life via pa@healthandlife.com.au.

    Where we are satisfied that the personal information is wrong, we will take such steps (if any) as are reasonable in the circumstances to correct the personal information.

    10.0 Complaining about a breach of our obligations under the Australian Privacy Principles

    If you believe that we have acted in a manner that breaches the Australian Privacy Principles we recommend that you contact us in the first instance at pa@healthandlife.com.au. If you believe that you have provided us with a reasonable opportunity to resolve your complaint but we have not done so, you may contact the Office of the Australian Information Commissioner (OAIC) (information about the OAIC can be found at: https://www.oaic.gov.au/about-us/contact-us) or, if your complaint relates to our handling of personal information in relation to your telephone or Internet service, the Telecommunications Industry Ombudsman (TIO) (information about the TIO can be found at: http://www.tio.com.au).

    11.0 How to get further information about privacy and how to contacts us

    If this summary privacy policy does not provide the information you require about how we deal with personal information, we suggest you consult our full privacy policy. If you still cannot find the information you require, you can contact us at pa@healthandlife.com.au.

    If you require information about privacy more generally you may wish to contact the Office of the Australian Information Commissioner (information about the OAIC can be found at: https://www.oaic.gov.au/about-us/contact-us).

    Social media Discussion Group Guidelines

    Comment guidelines

    The guidelines below are used to determine whether a comment is suitable for publication. Moderators may also decline comments which do adhere to these guidelines but which may for some other reason be inappropriate for publication. This decision is at the discretion of the moderator. You can email pa@healthandlife.com.au if you’d like a moderation decision to be reviewed, however, no automatic correspondence will be entered into.  

    Please note that during peak periods, there may be delays in posting comments. We have a team of moderators that works across story streams, so comments are not necessarily published in the order they are received.

    Comments that display the following characteristics will be rejected

    • Comments that are defamatory, racist, sexist, homophobic, or anything prejudiced against any religion, ethnicity, age, or disability
    • Comments that are inflammatory and which will not positively further debate
    • Anything which is inappropriate for publication for legal reasons
    • Comments in capital letters, or mostly in capital letters
    • Comments in all bold font, or mostly in bold font.
    • Name-calling, when not in context of the article
    • Comments containing swear words and profanities, including words with numbers or symbols in place of letters
    • Personal attacks on other readers or gratuitous criticism of other comments or commenters.
    • Personal attacks on the author: We welcome readers’ opinions and encourage them to respectfully debate the opinions expressed by our journalists, but will we not allow personal attacks nor comments that question journalistic integrity.
    • Criticism of Health and Life and our associated entities, our articles and writers is acknowledged, but any persistent misrepresentation of Health and Life and our associated entities will not be published
    • Comments that are off-topic
    • Comments that advertise, promote or solicit any goods or services for commercial purposes
    • Comments that contain personal details including addresses and contact numbers
    • Duplicate comments – do not submit a comment more than once. The system automatically refuses any comment which has already been received
    •  Relevant URL links will be approved only at the discretion of the moderator

    Comments that display the following characteristics will be rejected. In addition, a commenter that repeatedly breaches these guidelines may have their account suspended.

    • Infringements upon or violations of the copyrights, trademarks or other intellectual property rights of any person or organisation
    • Defamatory statements including statements which degrade others on the basis of gender, race, age, class, ethnicity, national origin, religion, sexual orientation, disability, mental illness or impairment, physical appearance or other classification
    • Obscene, pornographic, sexually explicit, or vulgar comments
    • Using offensive or inappropriate language for your User or Display Name is not permitted and will result in non-publication of comments and potentially the suspension of your commenting account.
    • Statements which are predatory, hateful, or have the intention to intimidate or harass, or name-calling
    • Mocking or derogatory nicknames.
    • Victim-blaming
    • Statements that contain or advocate illegal or violent acts
    • Including personal information in your comment such as addresses, phone numbers, workplaces
    • Any violation of state, national, or international law
    • Spam, advertising, a promotion or any solicitation of any kind
    • Falsely representing yourself including: altering or appropriating another person’s identity, altering your username or display name in an attempt to be represented as another commenter, falsely representing yourself as a prominent person or person of interest or a person referenced in the article.
    • Comments critical of moderation/moderators. If you have any issues with moderation or wish to query a moderation decision, email pa@healthandlife.com.au and a senior editor at Health and Life will investigate. Please note no correspondence will be entered into.
    • Mistruths, whether deliberate or accidental. Posters are encouraged to quote reputable sources to back up claims/reinforce statements.

    Copyright

    @2021-22 Health and Life Access and One Moment Foundation Pty Ltd. All rights reserved for their respective websites and any intellectual property including but not limited to www.healthandlife.com.au,the Health and Life Heat Map,www.theonemomentfoundation.org.au and ihseb.org. For further information visit our licensing, trademark and copyright warning. 

     

    MEDIA  LICENCES

    Health and Life Access Pty Ltd provides licensing for organisations to use our content in their organisations.

    As part of those licence arrangements, Health and Life Access Pty Ltd act as agent to provide limited internal sharing rights for the use of newspaper and magazine content. Click here to contact  for more information.

    Disclaimer

    The information on this web site and in the Health and Life Heat Map is for personal and/or educational use only and is provided in good faith without any express or implied warranty. While the Health and Life Access has attempted to make the information on this web site as accurate as possible, no guarantee is given regarding accuracy or currency. Health and Life Access and it’s associated entities (i.e. The One Moment Foundation Pty Ltd) does not accept responsibility for any loss or damage occasioned by use of the information contained on the web site nor from any access to it. All access and use is at the risk of the user.

    Health and Life Access has provided hypertext links to a number of other websites as a service to users of the Health and Life Access website. This does not mean that the Health and Life Access endorses those sites or the material on them. Health and Life Access is not responsible for use of a hypertext link for which a commercial charge applies. Individual users are responsible for any charges incurred in this way.

    Every effort has been made to offer the most current, correct and clearly expressed information possible within this site. Nonetheless, inadvertent errors can occur and applicable laws, rules and regulations may change.

     

     

    The information on this web site and in the Health and Life Heat Map is for personal and/or educational use only and is provided in good faith without any express or implied warranty. While the Health and Life Access has attempted to make the information on this web site as accurate as possible, no guarantee is given regarding accuracy or currency. Health and Life Access and it’s associated entities (i.e. The One Moment Foundation Pty Ltd) does not accept responsibility for any loss or damage occasioned by use of the information contained on the web site nor from any access to it. All access and use is at the risk of the user.

    Health and Life Access has provided hypertext links to a number of other websites as a service to users of the Health and Life Access website. This does not mean that the Health and Life Access endorses those sites or the material on them. Health and Life Access is not responsible for use of a hypertext link for which a commercial charge applies. Individual users are responsible for any charges incurred in this way.

    Every effort has been made to offer the most current, correct and clearly expressed information possible within this site. Nonetheless, inadvertent errors can occur and applicable laws, rules and regulations may change.

    – we are not lawyers –

    The information contained in this site is general and is not intended to serve as advice. No warranty is given in relation to the accuracy or reliability of any information. Users should not act or fail to act on the basis of information contained herein. Users are encouraged to contact Health & Life Pty Ltd professional advisers for advice concerning specific matters before making any decision.

    Health and Life are not legal advisers,nor intend to hold the position of legal advisers. Use of any template document or any other information does not take the individuals legal circumstances into consideration and Health and Life recommends that each party seek an independent legal opinion prior to execution of any information. The receipt of any information from Health and Life is not intended to create, nor does it create a solicitor-client relationship between the parties to this agreement and Health and Life. Any template document or any information is not intended to be comprehensive nor does it constitute legal advice. Health and Life accepts no responsibility for any loss, damage, cost or expense (whether direct or indirect) incurred by  any party as a result of any error, omission or misrepresentation in the use of any template or information produced by Health and Life

    Arrange for suitably qualified lawyer to before acting on any information provided.

    Liability limited by a scheme approved under Professional Standards Legislation.

     

    Terms of Engagement

    Our full and on going terms of engagement with any products or services we provide you can be found at our terms of engagement section. See above disclaimer we are not lawyers.

    For more insights visit our blog.

    About me: David Dahm BA (Acc.), CA., FCPA, CTA, FFin, CPM, FAAPM, FAIM, FGLF.

    Chartered Accountant, Chartered Tax Adviser, Registered Tax Agent, Former AGPAL Surveyor 10 years of service

    David Dahm is CEO and founder of the national medical and healthcare chartered accounting firm Health and Life and global Founder and CEO of the not for profit project the International Healthcare Standards and Ethics Board (www.ihseb.org)

    After a serious work related car accident in 1989, and nine operations later I continue to be a patient and provider advocate. I enter my third decade as a national Chartered Accountant for Medical and Healthcare practices in Australia. I am a former 10-year Australian General Practice Accreditation surveyor. I come from a medico family. I have served on the AAPM national Board and was the inaugural national Chair of the Certified Practice Manager CPM post nominal. I continue to provide accounting tax and practice management advice to many practices all over Australia.

    You know who you are and I thank you for this real honour and privilege to serve you and your community through you. Note, I am not a lawyer please seek appropriate legal and accounting advice. This information is for general information and discussion only.