The PDCA Cycle is based on 80 years of research. It is the most effective way do get rid of procrastination and ensure all projects in your business are being executed correctly, by taking a careful and methodical approach.
Trials are always better received than unilateral changes. It is important everyone has a buy in when significant change(s) is being considered.
Ultimately the objective is to improve the quality of your service and how you deliver it.
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